Organisational Psychology

Die Regelung von Konflikten durch Mediation ist im Idealfall freiwillig, konstruktiv und selbstverständlich gewaltfrei. Mediation geschieht jedoch nicht "von alleine", sondern benötigt qualifizierte "Verfahrenshelfer". Wer aber ist als Mediatorin oder Mediator geeignet und welche Kompetenzen sind zu erlernen? Das Handbuch gibt hierzu Antworten zu den Themenbereichen Konfliktmanagement, Konfliktdynamik und Regelungsprozesse. Mit der Einführung in Lerninhalte, Methoden und das Konzept der reflexiven Qualifizierung bieten die AutorInnen Ideen, Anregungen und Erfahrungswerte zur Entwicklung eines Qualifikationsprofils für Mediatoren und Mediatorinnen.

Das erste Buch, das sich aus einer akademischen Perspektive mit Mode und Musik beschäftigtDie Artikel bieten einen Überblick über die verschiedenen Verbindungen zwischen Mode und Musik im ModehandelFallstudien aus der realen Welt werden verwendet, um die Erkenntnisse zu demonstrieren und zu verifizieren

This book offers interdisciplinary, multicultural, and international perspectives on the interrelation between culture, innovation, change and creative forces. Its wide-ranging contributions present theoretical and empirical approaches and with reference to different domains across disciplines including psychology, education, social sciences, humanities, and engineering. The authors demonstrate how urgent social, environmental, technological, and economic challenges can benefit from individual, and community creativity to effect change.In this volume, "culture" refers to sociocultural differences, educational culture, media culture, organizational culture, technological culture, ethnic differences within a culture, and digital culture. Its contributors offer fresh insights on how creativity, innovation, and change can propel us forward and offer hope for the future across these many different forms of culture. They offer both granular studies of creativity and innovation atwork in particular contexts and macro-level discussion on how they affect organizational culture, the culture of a discipline and society at large.This cross-cultural analysis of creativity, innovation and approaches to change will particularly appeal to practitioners and researchers in the fields of psychology, organizational behavior and education.

This essential provides insights into approaches, procedures and ideas on how resilience, understood as resistance, can be promoted and implemented in a team. Most of the time, these concepts are only applied to individuals. But many of the findings from resilience research can be transferred to teams and even extended. Today, resilience is also playing an increasingly important role in teams: whether it is to strengthen the sense of coherence according to Antonovsky's principle of salutogenesis, or to consider other resilience factors that support team capability

Der Innovationsdruck auf Unternehmen steigt. Die Marktbedingungen werden volatiler. Die Zahl der Mitbewerber:innen steigt. Neue Geschäftsmodelle wirbeln alte Strukturen durcheinander. Und Kund:innen sind immer besser informiert und digital vernetzt. Nur Angebote, die verständliche und glaubwürdige Lösungen für die eigenen "Pain Points" liefern, können sich durchsetzen.

Dieser Sammelband präsentiert zentrale Forschungsbeiträge der Konferenz DERMARKENTAG 2021. Die alle zwei Jahre stattfindende Tagung führt Markenforscher und Markenpraktiker zusammen und greift jeweils aktuelle Impulse, Diskussionen und Forschungserkenntnisse zur Zukunft der Markenforschung auf. Im Fokus der Konferenz 2021 stand die Schnittstelle Marken/Design. Alle Konferenzbeiträge haben einen doppelt-blinden Begutachtungsprozess durchlaufen. Themenkreise dieses Tagungsbandes sind: Design und Management von Markenbeziehungen, Effekte und Design digitaler Markenkommunikation, Erfassung und Interpretation von Markenimages, Diskurse zur Relevanz der Markenforschung.

This book shows an innovative way for managers to gain a better understanding of emotions in teams and organizational units and thus positively influence agile development in the context of digital transformation of companies. Digitalization does not just lead to technical changes. It dramatically changes the way employees work with each other as well as how executives play their roles. In an agile working environment, middle management in particular loses power, influence, and relevance, and customer relationships are subject to greater affectivity. The result is an increased emotionalization of the actors, which should be recognized and understood prior to designing the emotional landscape of the organization and to developing and implementing successful business models. The author introduces various conventional and AI-based instruments based on current research for handling emotions, supported by practical concepts.

Have you been working way too hard for way too long, and you're desperate for a change but you don't know where to start?Has your leadership career being going smoothly, but you've now stalled and you're not sure where to go next?Or perhaps you are just stuck in the mud in an unhappy workplace?Margie Ireland has seen it all over a number of decades, both as a corporate employee and a psychologist and executive coach. She also knows what it's like to hit the bottom and to be uncertain about what lies ahead.That's why she developed a system to help any leader become a happy, healthy leader, regardless of their current situation.In this comprehensive book, Margie is going to help you to:Have more energy and enthusiasm for your workBecome more confident, even with difficult peopleLearn to say no and to create healthy work boundariesBe able to make clearer and better decisionsKnow you are working towards your purpose and valuesHave a resilient and healthier mindsetBuild effective and healthy relationships with colleaguesHave greater team engagement and respectAchieve greater overall wellbeingMargie has created an evidence-based program that helps executives get back on track. This book is a step-by-step, practical guide using the most successful ingredients from her proven program that results in happy, healthy leaders. The process starts with assessing where you are now, and then getting clear on where you want to be. You can then develop your own long-term happy, healthy leader plan, so you have a roadmap that will get you excited about the future again and keep you on track during your journey.

This book coaches marketing practitioners and students how to best satisfy the needs of the older consumer population. It first highlights the heterogeneity of the older consumer market, then examines the specific needs of the older consumer. Lastly, the book highlights the most effective ways of reaching and serving older consumer segments for different products and services such as financial services, food and beverages, healthcare and pharmaceuticals, and travel among others. It presents segment-to-industry specific strategies that help marketers develop more refined and targeted micro-marketing strategies and customer relationship management (CRM) systems for building and retaining a large base of older customers. These strategies also help demonstrate how companies can make decisions that increase profitability not only by satisfying consumer needs and wants, but also by creating positive change and improvement in consumer well-being.

For the 50th Anniversary of the Academy of Marketing Science, the 2021 AMS Annual Conference and Marketing World Congress celebrates the history of marketing while also exploring its future. This includes research on possible new theory discoveries and findings that could lead to more efficient and impactful responses by marketers to the current multi-faceted global challenge array. The volume proposes that marketers strive to continue to offer value in a socially responsible way to the consumers within. Articles in this volume explore the influence of marketing innovations leveraged by the rising influence of artificial intelligence, virtual reality, mechanamorphics, a proliferation of data, changing economic power concentration, and a myriad of other factors. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complementing the Academy's flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.

Increasing evidence of environmental deterioration in emerging markets, climate change, and consequences of environmental waste have compelled not only businesses but also consumers to reduce the environmental burden, mitigate waste and preserve resources for future generations. What actions, strategies, practices, and policies can be developed to sustain environmental sustainability in emerging markets? This book brings together fresh insights, ideas, and new research directions.This book consists of eleven chapters which examine environmental sustainability from consumer, organisation and policy perspectives. These chapters are contributed by emerging and eminent authors from different regions of the world including Asia, Australia, Europe, North America, and South America. This book provides an insightful and valuable compendium for sustainability researchers, businesses, educators, and policymakers, and readers concerned about socio-environmental issues and sustainable development. The book provides policymakers and businesses with information to assist the development of policies, strategies, and programs which will develop and encourage environmentally sustainable behaviours and practices in emerging markets and the wider global community

Die Nachfrage nach berufsbegleitenden Studiengängen steigt, da die Studienform Studierenden bessere Chancen für die eigene Karriere bietet. Unternehmen investieren in hochqualifizierte Studierende, um von deren Kompetenzen zu profitieren. Das berufsbegleitende Studium geht jedoch mit einer Dreifachbelastung zwischen Arbeit, Studium und Privatleben für die Studierenden einher. Dies kann, wie empirische Untersuchungen zeigen, zu Erschöpfungszuständen und mentalen Problemen führen. Interventionen der Positiven Psychologie, die Menschen zum Aufblühen bringen, wurden bereits evaluiert und haben sich als wirksam erwiesen. Allerdings wurden für die betrachtete Zielgruppe noch keine positiv-psychologischen Interventionskonzepte mit Fokussierung auf ein reüssierendes Selbstmanagement entwickelt. Daher wurde das Projekt "Study, work and stay positive" initiiert. Auf der Grundlage von Theorie, empirischer Forschung und zwei qualitativen Vorstudien wurde eine Live-Online-Trainingsintervention entwickelt. Die Evaluationsergebnisse zeigen, dass das Training zu einer Steigerung von Selbstmanagementkompetenzen, Mentaler Stärke, Zufriedenheit, affektivem organisationalen Commitment, selbst eingeschätzter Leistungsfähigkeit sowie einer Verringerung des Stresslevels führt.

Digitale Transformation ist eine der größten Herausforderungen für Organisationen, Unternehmen und demokratische Gesellschaften. Das Autorenduo greift die Gefahren konstruktiv auf, betont die Chancen und entwickelt von einem positiven Menschenbild aus evolutionär Empfehlungen für Zuversicht in einer digitalen Welt. Praktische Leadership-Elemente in vier aufeinander aufbauenden Handlungsfeldern verhelfen darüber hinaus zu einem positiven Umgang mit digitaler Technik.

In diesem Buch werden die Herausforderungen bei der Einführung von informatorischen Assistenzsystemen in der Montage erörtert und umfangreiche Gestaltungsempfehlungen vermittelt.Die industrielle Montage ist in Deutschland nach wie vor von hoher volkswirtschaftlicher Bedeutung. In der Industrie existieren zehntausende Montagearbeitsplätze. Diese verändern sich. Infolge hoher Wettbewerbsintensität und Innovationsdynamik entstehen immer mehr Produktvarianten, die zu einer Zunahme der Komplexität der Montagearbeit beitragen. Es stellt sich daher die Frage, wie mit dieser gestiegenen Komplexität umzugehen und wie diese seitens der Beschäftigten zu bewältigen ist, ohne dass es zu Überbeanspruchungen und einem Verfehlen von Produktivitätszielen kommt. Während Montage bislang vornehmlich als energetische Arbeit begriffen wurde, rücken künftig die kognitiven Anteile der Montagearbeit in den Vordergrund. In diesem Zusammenhang kommt dem Komplexitäts- und Informationsmanagement eine entscheidende Rolle zu: Während früher Strategien des Vereinfachens, z. B. durch fortschreitende Arbeitsteilung, im Vordergrund standen, gewinnen heute Strategien des Beherrschens der Komplexität an Bedeutung. Im Zentrum dieses Paradigmenwechsels stehen informatorische Assistenz­systeme, die den Beschäftigten im Montageprozess mit Informationsangeboten unter­stützen und so die wachsende Komplexität sicher beherrschbar machen.

The 2019 International Conference on National Brand & Private Label Marketing is a unique academic forum for presenting and discussing original, rigorous and significant contributions from researchers around the world on marketing issues that retailers, store brand managers and national brand managers are facing.The three-day event covered a wide range of topics from varied fields including retailing, marketing, general business, psychology, economics and statistics. Further, it addressed diverse areas of application such as innovation, retail market structure, social media, consumer decision-making, store loyalty, assortment size, digital transformation, ethical aspects, cultural dimensions, and private label pricing. This volume gathers the proceedings of the 2019 NB&PL marketing conference in a collection of outstanding contributions that employ a wide variety of theoretical and methodological approaches.